This website is operated by ZK Print, a division of ZK IndustrialTech PTY LTD. Throughout the site, the terms “we,” “us”, and “our” refer to ZK Print. ZK Print offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to South African copyright laws). You must not transmit any viruses or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more complete or timely sources of information. Any reliance on the material on this site is at your own risk.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your monitor's display will be accurate.
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. In the event we make a change or cancel an order, we will notify you by contacting the email, billing address, or phone number provided at the time the order was made.
For more details, please review our Refund Policy.
We may provide you with access to third-party tools over which we have no control. You acknowledge that we provide such tools “as is” without any warranties or endorsements. We will not be liable for any issues arising from your use of these third-party tools.
Our site may include materials from third parties. Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content of such websites, and we do not warrant or have any liability for third-party materials or websites.
If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may use any comments you provide without restriction. We are not under any obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.
Your submission of personal information through the store is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).
Occasionally, there may be typographical errors or omissions related to product descriptions, pricing, promotions, and offers. We reserve the right to correct any errors and to cancel orders if any information in the Service is inaccurate at any time.
In addition to other prohibitions outlined in these Terms of Service, you are prohibited from using the site for unlawful purposes, including but not limited to: (a) engaging in any illegal activities, (b) violating any local or international laws, (c) infringing upon intellectual property rights, or (d) distributing harmful viruses or code.
We do not guarantee that your use of our Service will be uninterrupted or error-free. The Service and all products delivered to you are provided "as is" without any warranties, express or implied. ZK Print shall not be liable for any direct or indirect damages arising from your use of the Service or products, including any errors or omissions.
You agree to indemnify, defend, and hold harmless ZK Print, our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of these Terms of Service.
If any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall be severed without affecting the validity of the remaining provisions.
These Terms of Service are effective until terminated by either you or us. You may terminate by ceasing to use our Services. We may terminate this agreement without notice if you fail to comply with any term.
These Terms of Service, along with any policies posted on our site, constitute the entire agreement between you and ZK Print.
These Terms of Service and any separate agreements shall be governed by and construed by the laws of the Republic of South Africa, including but not limited to the Consumer Protection Act (CPA) and Protection of Personal Information Act (POPIA).
We reserve the right to update or modify these Terms of Service at any time. It is your responsibility to check for updates. Your continued use of our website following any changes constitutes acceptance of those changes.
Phone: +27 68 574 6130
Email: desk@zk-print.co.za
Address: 36 21st Street, Pretoria, Gauteng, 0081, South Africa
Support Hours: Monday to Friday: 10:00 AM - 6:00 PM
WARRANTY PERIOD:
The general warranty period starts from the date of receipt of the product. Normally, the warranty period is 1 year.
LIMITED WARRANTY PERIOD - 3 MONTHS:
Some products and components have a limited warranty period of 3 months. These include:
CONSUMABLE PARTS WITH NO WARRANTY:
Consumables, which are items subject to wear and tear during normal use, include:
These items are not covered under warranty but can be replaced if they fail due to manufacturing defects during the warranty period of the printer.